Inequities in non-English dominant patients

Delaware Hispanic Commission to release findings on inequities that still exist in non-English dominant patients and consumers


The Commission sponsored a statewide cultural and linguistic study, partnering with CulturaLink, to better understand the needs of Delaware’s diverse communities, assess the readiness of health care organizations to serve our community and better leverage services to promote health equity. Delaware continues to become increasingly multi-cultural. In 2015, the Hispanic population represented 9.2 percent of the population and is expected to increase in the next 10 years by 35 percent.

Join us to learn about the study’s findings along with unique and different stories from the northern and southern Delaware on strengths and inadequate services received by patients and consumers.

Where: Latin American Community Center, 403 N. Van Buren Street in Wilmington.

When: 9:00am-10:00am Thursday, December 8, 2016.

Why you should attend: Non-English dominant patients are not receiving the same quality of care as other populations. We will discuss key issues that need to be addressed to improve patient outcomes and promote healthy neighborhoods in both Northern and Southern Delaware, including:

  • Programs that have been implemented to increase levels of cultural competence to better serve diverse populations.
  • Lack of training and clear expectations on cultural competent and respectful behaviors from providers.
  • Presence of bias and discriminatory practices when seeking health services including being denied health services.
  • Failure to provide language services systemically and consistently; therefore, lack of full compliance with the law or national best practices.
  • Gap of health services, particularly related to family doctors, dentists, optometrists, diabetes specialists and asthma specialist.