Source: DMV
Dover –The Delaware Division of Motor Vehicles (DMV) and Delaware Toll Operations are alerting Delawareans of an ongoing text scam.
In response to a recent spike in Short Message Service (SMS) phishing scams referencing E-ZPass, DMV reminds all customers that E-ZPass Delaware will never contact them via text or email to pay a violation or add funds to their E-ZPass Delaware Account.
The recent SMS phishing scams are designed to trick receivers into paying a fake toll debt. The message may or may not come from an overseas phone number. Again, DMV urges all residents and E-ZPass Delaware customers not to click on any links soliciting money for toll violations or account replenishment. E-ZPass Delaware does not solicit payment via text or email.
“Phishing scams are designed to create a sense of panic, catching the receiver off guard and causing them to react before thinking,” shared DMV Director Amy Anthony. “I urge everyone to think before you click on links of any kind especially those requesting money, payment, personal information, credit card details, social security number, or anything else that could be used negatively,” continued Anthony.
Anyone who receives a suspicious text or email can file a complaint with the Internet Crime Complaint Center (IC3), www.ic3.gov.
When filing, please include the phone number from where the text originated and the website listed within the text.
Anyone who clicks on a suspicious link or who has provided sensitive information to an unknown source should secure their personal information, and financial accounts and dispute any unfamiliar charges with their financial institutions and credit card companies.
For information about your E-ZPass account, visit ezpassde.com, stop by the E-ZPassDE Customer Service Center in Downtown Dover, or call 1-888-397-2773.