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Wilmington City Council Launches Live Language Translation Service to Bridge the Gap for Spanish-Speaking and Immigrant Communities

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City Council will officially launch the translation software Wordly on Thursday, May 22 at 6:30 p.m. during the Regular City Council meeting. Wordly is an AI-powered translation tool available in over 50 languages.

Source: Wilmington City Council

Wilmington, DE – Wilmington City Council is taking a bold step toward inclusion by launching a new AI-powered language access service called Wordly, a real-time translation tool that will make government meetings more accessible for non-English speakers. The official launch will take place Thursday, May 22 at 6:30 p.m. during the Regular City Council Meeting.

For years, Wilmington’s growing population of Spanish-speaking and immigrant families has struggled to engage with local government due to language barriers. City Council heard the need loud and clear and responded.

“We recognize that many of our residents speak a different language,” said Council President Trippi Congo. “Government should never be out of reach because of language. With Wordly, we’re breaking that barrier and inviting everyone to the table.”

Wordly allows attendees to receive real-time translations in Spanish and more than 50 other languages, including Haitian Creole, Mandarin, and Arabic. Whether in the Council Chambers, Council Committee Room, or watching from home, users can access live captions and audio translation right from their phones, tablets, or computers with no app or special equipment required.

How to Use Wordly at a City Council Meeting:
•    Scan the QR code available in Council Chambers and the Council Committee Room, or use this link: https://attend.wordly.ai/join/FPLJ-7194
•    Choose your preferred language
•    Read translated captions or unmute for audio in your language
•    For in-person attendees, Spanish captions will also appear on TV monitors in the chambers

You can also re-watch meetings with translations on-demand at WITN22.org, making civic engagement more accessible than ever before.

“We are proud to be a city that leads with heart and innovation,” said Council President Congo. “We hope other cities across Delaware follow Wilmington’s example in creating space where everyone’s voice is heard and understood.”

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